Front Desk Management Course in Dubai
Course Overview:
The front office refers to the department in a company that directly faces customers or clients. The manager of the front office is responsible for setting and enforcing standards that directly influence customer experience
Objectives:
- To handle transactions between the guests and the hotel
- To track the transactions throughout the guest’s
- To monitor the guest’s credit limit
- To avoid possibility of any
- To organize and report the transactional information
Course Content:
Module 1: General Office Management
- Introduction to office management
- Overview of modern office
- Front office management as a part of office management
- Coordinating back office and middle office functions with the front office
- Qualifications of an office manager
Module 2: Planning of Front Office Operations
- Division of work
- Front office budgeting
- Scheduling skills
- Planning the layout
Module 3: Organization Skills Required at Front Office
- Front office procedures
- Office organization
- Records management
- Delegation and authority
- Office supervision
Module 4: Staffing the Front Office Department
- Staffing management plan
- Skills needed for front office personnel
Module 5: Evaluation of Front Office Functions
- Work measurement
- Benchmarking
- Daily operations report
Module 6: Communication Skills in Front Office
- Elements of communication
- Means of written communication
- Verbal communication
- Importance of non-verbal cues
Module 7: Use of Technology in Front Office Management
- Computer applications for front office
- Data processing
- Word processing
- Use of spreadsheets
Module 8: Front Office Cost Cutting
- Minimizing waste
- Sharing of resources
- Digital operations
Benefits of doing this course at Spoton:
- Career versatility
- Growth opportunities
- Easier advancement
- Higher learnings
- International recognition
Enquire About The Course
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SpotOn Students Benefits
Focused Training
Placement Assistance
Individual Lab Support
Expert Trainers
Flexible Timings
Interview Preparation
Hands on Training
Affordable Course Fees
Student Testimonials
I recently completed my Interior designing softwares and it was an amazing experience. I studied AutoCad, Revit and SketchUp here. The time schedule was really flexible. I had two tutors and one of them was Sarath sir, he was very helpful and improved me a lot in software skills and as well as other professional skills. And to specially mention, all the tutors and staffs were friendly and supportive. There are many other courses in this institute and I strongly recommend to try those here.
I just completed my VAT course at the Spoton training institute. I was new to Dubai and was a little scared to explore and learn new things but my trainer made it very easy, he made the course interesting and delivered it simply. If any doubt arrives in the class he will clear that doubt with some examples from his work experience so that I can understand easily. I got more knowledge from this class, so I thank spoton institute.
My experience working with Spoton has been nothing but incredible. I was always presented with opportunities to learn and grow professionally and personally with regard to my field in Cybersecurity. It is a blessing to form relationships and work with gifted and intelligent individuals who are just as passionate about what they do as I am. Spoton is definitely a great company, and I hope to do more work with them in the future.
I had a fantastic experience with the fashion designing course at Spoton Training Institute . The curriculum covered a diverse range of topics, including fashion digital illustration, fashion draping, garment construction, and pattern making. Ayana, our trainer, was exceptional, providing thorough guidance and expertise. The classes were engaging, and the overall atmosphere was conducive to learning. I highly recommend this institute for anyone looking to pursue a comprehensive and hands-on fashion design education.
I recently completed the VAT course at SpotOn, taking online classes . I’m pleased to say it was an excellent experience. Jiss Thomas’s was my trainer and his teaching was comprehensive, making complex topics easy to grasp. The online platform was user-friendly, ensuring a smooth learning process. I highly recommend SpotOn for their VAT course, especially for the convenience of online learning and the expertise of trainers like Jiss Thomas.
CANDIDATES WHO WANTS TO EXPERT IN FRONT DESK MANAGEMENT
Frequently Asked Questions?
- To communicate effectively
- To face for the interviews
- To find a better job opportunity
- To speak with different nationalities
- We engage the students in more practical sessions with our certified trainers.
- Online and offline
- We have Cambridge certified trainers with corporate level experienced.
- You will get more practical knowledge than theory.
- You will be trained by experts.
- You will get both institutional certificate and the KHDA certificate.
- Spoton provides you the facility to schedule the classes according to your availability.
- You will get the study materials to study further.
- This course is about how we use the English theoretical knowledge into practice.
- The Course is designed approximately one and half months.
- The duration can be adjustable according to your needs.
- If you need to complete the course as soon as possible we can provide you for fast track.
- It will depend on the student’s and the trainer’s availability.
- You can select any three days including both weekdays and weekends.
- Timing will be flexible ( 2 hours per day)
- It is open from 9.30am-9.00pm
We offer two certificate:
- Institutional certificate
- KHDA certificate (Knowledge & Human Development Authority of Dubai)